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General Getting Started Key Features Phones and Equipment


Key Features

Can I forward calls to my mobile phone?

Yes. We offer several ways to rout your calls:

  • Call forwarding
  • Simultaneous calling that rings multiple locations at the same time
  • Sequential calling that rings multiple locations in a pre-determined sequence

Digitel Systems also provides advanced mobility controls to allow you to transfer calls, invoke call recording, or send a call to voicemail. Most functions that you can perform via a deskphone can also be done on your mobile phone using Digitel Systems mobile controls.

Can I have my greetings professionally recorded?

Yes. We have agreement with leading professional voice recording artists who specialize in menu recording and TV/radio commerical narrations.

Can I really take advantage of Digitel Systems’s features if I’m on the road all the time?

Yes! For true road warriors, our system can integrate with a PDA or cell phone as your primary device, many of Digitel Systems's call control and messaging features are right at your fingertips.

Do I really need all of Digitel Systems’s features?

Not usually. Digitel Systems lets you customize your service to fit your business. We can recommend the best plans and features for your needs. And it's quick and easy to upgrade when you need to.

Do you offer conferencing options?

Yes. We offer standard conferencing and conference bridges.

Do you support 911 services?

Yes. We support 911 through the Enhanced e911 service. We register your phone number so any call made from that number is routed to the appropriate 911 center. Digitel Systems supports multiple locations, so you can assign users to different locations and calls will be routed properly.

Does Digitel Systems support extension dialing?


How can I learn more about Digitel Systems features?

Visit http://www.digitelsys.com/features

How do I check my voicemail messages?

You have several options:

  • Check your messages directly from your phone.
  • Dial into your voicemail service.
  • Have a copy of your voicemail messages routed to your e-mail. A .wav or mp3 file will be attached to the e-mail.

What are the benefits of Digitel Systems?

Digitel Systems gives you impressive benefits:

  • Professional phone presence.
  • Ability to manage mobile workers and telecommuters.
  • Cost savings.
  • Wide range of productivity enhancing features.
  • Flexibility to scale up or down immediately- add features and/or users when you need to!
  • No technical expertise needed.
  • Easy to set up...easier to use!

What is Remote Office?

With Remote Office, you can access and use your Digitel Systems service from anywhere—home, office or mobile phone. Remote employees and mobile workers can use their phones no matter where they are so long as there is an internet connection. And because calls still originate from Digitel Systems, personal and business phone expenses are easily separated and alternate phone number kept private.